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Widgets

Selling Tickets

Use the Donation Widget to sell tickets and allow for donations to be processed at the same time.

Last updated on 04 Feb, 2026

Donation widgets can be used to sell tickets by enabling the ticket options within the widget. There are a few things to consider when setting this up.

Step 1: Create two templates: an Email Template and a Ticket/Receipt Template.
The Email Template will be sent to the purchaser and should include a welcome message, directions, and event information. The Ticket/Receipt Template will display the tickets purchased, any partners listed, and any dietary information. This can be added using the Transaction Description merge field.

Step 2: Create a new Operation for the event, similar to the example below, and apply your templates. The example uses a Campaign called Special Events. You’ll need to create something similar, as it is used to group all events together.

Garden Party.png

Step 2: Create a new Product to use for ticket purchases by going to Settings > Products and selecting Add New Product. It’s important to set the Type to Stock, name your ticket, add the Price, and set the appropriate Operation.

tickets.png

Step 3: Create a new Donation Widget. Use the related article for further guidance on setting one up. It’s important to note that a Donation Widget is used in this case because the purchaser can also make a donation at the same time as buying tickets.

tickets.png

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