Summary
Regular Giving in FundraiserOne enables organisations to efficiently manage ongoing donations from supporters who choose to contribute on a recurring basis, such as weekly, monthly, or annually. These recurring contributions are automatically scheduled and tracked within the system, ensuring that each donation is recorded accurately and consistently over time.
This functionality is essential for building a stable and predictable income stream, allowing organisations to better plan budgets, forecast future revenue, and allocate resources with greater confidence. By encouraging supporters to commit to regular giving, organisations can strengthen long-term relationships and increase donor lifetime value.
FundraiserOne also provides tools to manage the full lifecycle of a regular gift. This includes setting up new donations, adjusting contribution amounts or frequencies, managing payment methods, and monitoring active, paused, or failed payments.
Additionally, there are options to enable automated engagement for failed payments, with built-in reactivation processes to help recover and reinstate lapsed contributions.
Key Features
Online Donation Widget
Supporters can easily sign up to become regular givers through the donation widget. This ensures their details are captured automatically and sets up their recurring donation with minimal effort.
Automated Processing
Once a recurring donation is in place, payments are processed automatically. This reduces manual administration and helps ensure donations continue reliably.
Donor Management
Each regular gift is linked to a supporter record, making it easy to:
View donation history and processing attempts
Users can easily update, pause or cancel regular gifts as needed
Failed Payment Handling
Failed payments are managed through a retry algorithm, helping to recover missed donations. The system can also send automated emails to supporters, prompting them to update their payment details.
Follow-up Workflow
Supporters with failed regular gifts can be added to a call centre workflow, making it easier to follow up and maintain engagement. Reactivation journeys can also be set up to reconnect with supporters and encourage them to start giving again.
Reporting & Insights
Regular giving reports provide monthly snapshots, allowing you to track new sign-ups, successful payments, and failed transactions over time.